Frequently asked questions

AI marketing for small business, answered plainly.

Pricing, locations, publishing, review replies, and visibility—find the practical details here.

Who can sign up for Mazuly?

Mazuly is open now for businesses in Canada (outside Quebec) and the United States. Choose a plan to get started.

Does Mazuly guarantee Google Maps rankings or more bookings?

No. Mazuly shows where your business appears and helps you prepare useful work. It cannot guarantee Maps rankings, AI mentions, leads, or bookings.

What counts as one Mazuly plan?

Local covers one brand at one location. Regional covers one brand across up to three locations or three separate brands across three different locations. Empire supports up to ten locations. Each location keeps its own details, reviews and connections.

Where is Mazuly available?

Mazuly is available to businesses in Canada (outside Quebec) and the United States.

What currency are Mazuly prices in?

All Mazuly prices are in US dollars (USD), and you are charged in USD.

Can scheduled posts move automatically?

Yes. After you approve a schedule and connect a supported channel, eligible scheduled posts can publish under your rules. New offers, discounts, and sensitive changes wait for your decision.

Can I publish a finished post directly from Mazuly?

Yes. Review the finished post, then publish it directly from Mazuly.

Are Google review replies automatic?

Yes, if you turn the rule on. You choose which star ratings receive automatic replies and which wait as drafts. You can change or pause the rule. Each reply uses 1 credit.

How many AI Visibility scans are included?

Each location can run up to 60 AI Visibility scans a month, with a maximum of 15 a week, across the supported AI platforms.

What does Search Visibility show?

It shows your Google Maps position for a customer search at nine nearby points. You can check up to three searches for each location each week.

Do I need to learn marketing software to use Ask Mazuly?

No. Type what happened or what you need in everyday language. Mazuly brings the relevant details from your Brand Brain into the AI request, so you do not have to explain your business again.

Can I start with a photo or a service-page link?

Yes. Share a real business photo or paste a public page URL with your request. Mazuly uses that input and your Brand Brain details to prepare the relevant post or campaign.

What happens to reviews outside my automatic reply settings?

Mazuly can prepare a draft for your attention. You choose the ratings allowed to receive automatic replies, and you can change or turn off that rule.

Why does Mazuly need my Brand Brain?

Brand Brain holds your services, location, photos, and voice. When Mazuly creates a post, reply, plan, or offer, it gives its AI the relevant business details alongside your request instead of starting from a blank prompt.

Does Brand Brain affect the rankings Mazuly reports?

No. Brand Brain helps identify the business, area, and services to check. Search Visibility and AI Visibility report what the checks actually find.

How do I contact Mazuly?

Email hello@mazuly.com with your question and the best way to reach you.

Useful next steps